Matt Trudell shares key customer expectations for 2026 and how strong lead handling turns online interest into appointments, sales, and lasting loyalty.
Partner with Maritz to strengthen your team’s lead handling and convert more online shoppers.
Our Performance Managers help dealerships:
- Increase Internet lead close rates
- Improve appointment set/show ratios
- Deliver fast, clear, personalized customer communication
- Boost sales team confidence and consistency
Visit Maritz.com/Train to schedule your complimentary lead process review and start converting more of your leads today.


