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Solve The EV Customer Experience Gap

Bridging the electric vehicle CX gap at your dealership takes a lot of effort. Here’s how to get started.

EV Shopper Customer Experience

A recent JD Power survey showed that EV buyers were less satisfied with their shopping experience at dealerships than ICE buyers. 

Josh Minick, Transportation Electrification Strategist, discusses why the EV buyer dissatisfaction gap exists, and Alicia Von Bokel, Performance Manager, gives tips on how to improve overall CX. 

Need help fortifying your customer experience? Virtual coaching turns your staff into lead handling heroes. See our transportation electrification solutions, or find out more about how our Internet Sales Coach can help you with EV customers.

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