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Internet Sales Coach

From Fail to Sale

Pass Your Lead Response Analysis (LRA) and Boost Sales with Internet Sales Coach

Don’t just track your score – elevate it! Our comprehensive video-based coaching program helps you identify missed opportunities, refine your sales techniques, and increase your close rates.

 

Your dedicated Performance Coach is ready to review your CRM to create personalized feedback and actionable insights, delivered to your inbox via short, informative videos. Transform your dealership’s performance and pass your Lead Response Analysis with flying colors using Internet Sales Coach.

Make every salesperson your best salesperson

You’ve already bought the technology and hired the people. Now it’s time to hit your sales quotas every month, improve your Lead Response Analysis scores, and keep customers happy and loyal.  Internet Sales Coach uses the systems and staff you already have in place and just makes them better, helping you achieve your biggest goals.  

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Video Insight Examples

What would it be like to have a dedicated coach in your CRM sending you insights and opportunities? The answer would look a bit like the snippets in this example video reel.

Get connected & learn more

Want to know more and connect with one of our coaches to find out how we can improve your mystery shop scores and dealership sales?

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Achieve More From Your CRM and Sales Staff

Desktop viewing the Lead Response Analysis

In-Depth Lead Response Analysis Review

Learn how to get your sales team performing better by reducing response times, maximizing your direct leads and improving your closing ratios. Then, witness your mystery shop scores improve, month after month.

BDC Manager analyzes data on a tablet

Timely & Actionable

Our professional lead management experts have seen it all, which allows them to provide candid, unbiased feedback on issues holding your store back. They also offer specific, actionable solutions that sell more cars now, not months down the line.  

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Dedicated Coach

With a minimum of 20 years in the automotive retail space, our coaches are the highest caliber training specialists in the industry. They understand what’s required to squeeze every drop of potential out of your sales team. 

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Accountability

Have leads slipped through the cracks because your team has so much on their plates? Another set of eyes in the CRM holds your team accountable to the best practices you expect, so that they are empowered to reach the numbers you know they’re capable of achieving.  

Elements of Dealership Sales Training

These proven elements help unlock your employees’ potential and drive growth for your dealership’s internet sales. 

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  • Your dedicated coach pulls useful and intriguing data from your CRM and delivers a personalized video straight to your inbox. Topics in these videos include:  

    • Reporting issues  
    • Misfired processes  
    • Examples of mishandled leads  
    • Celebrating successes  
    • Your team’s responses to Lead Response Analysis and Sales Call Analysis  

  • This evaluation tool is used in conjunction with coaching to help you identify opportunities and gauge improvement. Your coach will analyze the phone, email and text responses your team gives to an online inquiry and provide an honest critique and insights to help your team follow up with leads more effectively.   

  • While in your CRM, your training coach will listen to noteworthy sales calls, both negative and positive. Comparing them to predefined best practices, you’ll then receive a scorecard and list of recommendations for improvement. This dealership sales training technique turns your team into pros at both inbound and outbound phone calls. Say goodbye to bad phone failure rates!  

  • To ensure progress amongst your sales, fixed ops and finance teams, we’ll conduct “level-set” group calls. These calls allow us to discuss team challenges, highlight significant wins and losses, and brainstorm new ideas and best practices. Everyone stays informed and aware of your team’s priorities and is equipped to act in their roles to affect change.  

Internet staff watching video of insights about their CRM

Internet Sales Coach Is Proven To Drive Performance 

Dealership sales training that focuses on driving growth in the following areas:  

  • Improved mystery shop and Lead Response Analysis score  
  • Enhanced customer experience  
  • More appointments set, shown and delivered  
  • Better CRM utilization  
  • Highly effective reporting and analysis  
  • Maximized phone skills (inbound and outbound)  
  • Improved closing ratios  
  • Reduced response times  
  • More cars sold online  

2%

increased close rate

2%

Increased close rate

69 mins.

improved response time

69 mins.

Improved response time

Dealers who have been on our video-based coaching program for 6+ months see 12x ROI, increased close rates, improved response time and more internet sales.

"Not only is the coaching insight THE gold standard for how we are managing our entire digital showroom and its visitors, but the coach delivers it in a palatable way to both myself as the GM and the individual salespeople who are watching the coaching. It's a weekly part of our store and an invaluable resource." 

Jonathan Bruyn, General Manager at Stewart Chevrolet