Privacy Policy

We may also collect or create de-identified information from personal information in a manner that it cannot reasonably be used to infer information about, or otherwise be linked to, a particular individual. To the extent that we classify such information as “de-identified,” we commit to maintaining and using such information in a de-identified form and to not attempting to re-identify such information (except for purposes permitted by law).

We may receive the personal information we collect about you from various sources, including:

From You.  We will collect the personal information that you provide to us through the Platform or otherwise. 

Service Providers.  We may collect or receive information about you from third parties that we hire to provide services on our behalf.

Business Partners.  Maritz receives information from a number of business partners depending on the services we are providing, such as when we organize an event with a partner, engage in a joint marketing campaign, carry out behavior-based advertising or direct marketing with an advertising partner on the Platform, obtain information about you from data licensors or public sources, provide special offers or benefits, or otherwise work with our business partners or fulfillment vendors. 

Our Clients.  We may receive information about you from our business customers, such as when they provide us personal information of attendees to an event that we host on their behalf.

Automatic Collection.  We may also collect information about you automatically, including through the methods described in the table above.  For example, we automatically receive personal information from users when a user visits and navigates to our Platform on any device; installs and uses the Application; receives our emails; or enables location-based features on the Application.  We, our service providers, and our advertising partners may also collect personal information about you over time and across different websites, apps, services, and devices. Like many online services, we use cookies and similar technologies to facilitate some of the device and online activity information that we collect, such as:

• Cookies, which are small pieces of information that a website sends to your device while you are viewing a website. Among other things, cookies allow us to provide you with a more personal and interactive experience and to improve our marketing efforts.  If you choose to disable cookies some areas or features of our websites may not work properly. 
• Web beacons, also known as pixel tags or clear GIFs, which are typically used to demonstrate that a webpage or email was accessed or opened, or that certain content was viewed or clicked, often to compile statistics about usage of websites and the success of marketing campaigns.
• Local storage, which is used to save data on a visitor’s device. We may use data from local storage to turn on web navigation, store multimedia preferences, customize what we show you based on your past interactions with our services, remember your preferences, and measure ad effectiveness.
• Session-replay technologies, which are third-party software used to record a video replay of users’ interactions with the Sites or Applications. The video replay may include users’ clicks, mouse movements, scrolls, mobile app touches, typing, and other activity taken during the session. We use these replays for research and development purposes, such as to help us troubleshoot problems with the Sites or Applications, understand how users interact with and use the Sites or Applications, and identify areas for improvement.
• Software development kits, or SDKs, which are third-party computer codes used in connection with our Applications and that allow our service providers or advertising partners to collect data for a variety of purposes, including to provide us with analytics regarding the use of our Applications, to integrate with social media, to add features or functionality to our Applications, or to facilitate online advertising.

• Referrals.  Users may recommend other contacts to join the Platform by providing their contact information or other data.  Users may also provide information about other users of the Platform such as reviews of the services or products that he or she received, booking or scheduling information, or reference information.  Please do not provide us with someone’s information unless you have their permission to do so.

USE OF PERSONAL INFORMATION

In addition to the uses described above, Maritz uses personal information for the following purposes and as otherwise described in this Privacy Policy or at the time of collection.

To Provide Our Platform and Offline Offerings.  We may use your personal information to:

• Improve your experience on the Platform;
• Provide services, products, information, and content to you and/or to our clients, which may include your employer;
• Communicate with you about information that you request;
• Identify you when you access and use the Platform;
• Register, administer, and monitor Accounts;
• Provide you with products and services you request, or that may be of interest to you;
• Streamline your checkout process;
• Respond to your inquiries related to support, employment opportunities, or other requests; and
• Manage and promote internal administrative purposes, as well as to manage our relationship with you.

Research and Development.  We may use your personal information for research and development purposes, including to customize our Platform, improve the online experience, and analyze and improve the Platform, our product offerings, and our business.  As part of these activities, we may create aggregated, de-identified, or other anonymous data from personal information we collect.  We make personal information into anonymous data by removing information that makes the data personally identifiable to you.  We may use this anonymous data and share it with third parties for our lawful business purposes, including to analyze and improve the Platform, promote our business, and for other lawful business purposes.

Direct Marketing.  We may send you Maritz-related or other direct marketing communications as permitted by law, including materials, updates, information, and promotional material from us and our business partners.  You may opt-out of our marketing communications as described in the “YOUR CHOICES” section below.

Behavior-Based Advertising.  We contract with third-party advertising companies and social media platforms to display ads on our Platform and other sites.  As described above, these companies may use cookies and other tracking technologies to tailor the ads that you see online to your interests based on your activity over time on our Platform and other sites and services or your interaction with our emails. In addition, some of these companies may use hashed customer lists that we share with them to deliver ads to you and to similar users on their platforms. You can learn more about your choices for limiting behavior-based advertising in the “YOUR CHOICES” section below.

Compliance, Fraud Prevention, and Safety.  We use personal information to maintain the safety, security, and integrity of our Platform, products and services, databases and other technology assets, business, and other users.  For example, we may use your personal information and disclose it to law enforcement, government authorities, and private parties as we believe necessary or appropriate to protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims); audit our internal processes for compliance with legal and contractual requirements; enforce the terms and conditions that govern the Platform or our offline offerings; and protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity, including cyber-attacks and identity theft.

As Required by Law.  We use personal information to respond to requests from law enforcement and as required by applicable law, court order, legal process, or government investigation. 

With Your Consent.  In some cases, we may specifically ask you for your consent to collect, use, or share your personal information, such as when you consent to our collection and use of your geolocation or biometric information or where required by law.

SHARING OF PERSONAL INFORMATION

In addition to the specific situations discussed elsewhere in this Privacy Policy or at the time of collection, Maritz may disclose personal information with the following entities or persons.

Related Companies.  We may share your personal information with our corporate subsidiaries and divisions (e.g., affiliates, parent company, sister companies, joint ventures, or other companies under common control). 

Business Transaction Participants.  We may sell, transfer or otherwise share some or all of our business or assets, including your personal information, with relevant participants in business transactions (or potential transactions) involving a corporate divestiture, merger, consolidation, acquisition, reorganization, sale or other disposition of all or any portion of the business or assets of, or equity interests in, Maritz or our related companies (including, in connection with a bankruptcy or similar proceedings). 

Other Disclosures with Your Consent.  We may ask if you would like us to share your information with other unaffiliated third parties who are not described elsewhere in this Privacy Policy, and we may do so with your consent. 

Authorities and Others for Compliance, Fraud Prevention, and Safety.  We may disclose personal information in response to subpoenas, warrants, or court orders, or in connection with any legal process, or to comply with relevant laws.  We may also share your personal information in order to establish or exercise our rights, to defend against a legal claim, to investigate, prevent, or take action regarding possible illegal activities, suspected fraud, safety of person or property, or a violation of our Terms of Use, or as otherwise described in the “Compliance, Fraud Prevention, and Safety” section above.

Professional Advisors.  We may share your personal information with our professional advisors, such as lawyers, bankers, auditors, and insurers, where necessary in the course of the professional services that they render to us.

Public.  Some of our Sites or Applications provide the opportunity to post comments, or reviews, in a public forum.  If you decide to submit information at these locations, that information may be publicly available. We do not control how other users or third parties use any personal information that you make available to the public.

Business Partner or Client Promotions and Offerings.  We may offer events, contests, sweepstakes, promotions, or any other offerings with business partners or our clients, which may be your employer.  The personal information that you submit through an event, contest, sweepstakes, promotion, or other offering may be combined and transmitted with the Registration Information related to your Account.  Our business partners may collect information directly from you, which may be combined with personal information disclosed by Maritz.  This information may be collected through the Platform or during a Maritz Event.  If you decide to enter into or participate in an event, contest, sweepstakes, promotion, or other offering that is offered by Maritz, or a third-party business partner or client, the information that you provide may be shared with us and with them. 

Service Providers.  We may share your personal information with service providers.  Among other things, service providers may help us to administer our website, plan or facilitate events or travel, conduct surveys, provide technical support, send marketing, promotions, and communications related to our business, process payments, and for other legitimate purposes permitted by law. 

Advertising & Third-Party Tracking Partners.  We may share your personal information with our advertising or marketing-related business partners, and may enable such partners to collect information directly via our Platform for the advertising purposes described in this Privacy Policy (such as the behavior-based advertising described above). 

SECURITY OF PERSONAL INFORMATION

Maritz has implemented reasonable and appropriate security measures to help protect the personal information Maritz collects from unauthorized access, disclosure, alteration, and acquisition.  Although Maritz attempts to protect the personal information in its possession, no security system is perfect, and Maritz cannot promise that your personal information will remain absolutely secure in all circumstances.

RETENTION OF PERSONAL INFORMATION 

Maritz will retain your personal information as needed to fulfill the purposes for which it was collected.  Maritz will retain and use your personal information as necessary to comply with Maritz’s business requirements, legal obligations, resolve disputes, protect our assets, and enforce our agreements.

To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.

INTERNATIONAL DATA TRANSFER

Maritz is headquartered in the United States and has service providers in the United States and other countries, and your personal information may be collected, used, and stored in the United States or other locations outside of your home country.  Privacy laws in the locations where we handle your personal information may not be as protective as the privacy laws in your home country.  By providing your personal information, where applicable law permits, you specifically and expressly consent to such transfer and processing and the collection, use, and disclosure set forth herein.

If you are located in the European Union, European Economic Area, or United Kingdom, please see the section below titled “NOTICE TO EUROPEAN USERS” for additional information regarding your personal information.

OTHER SITES AND SERVICES

The Platform may contain links to other websites and online services operated by third parties.  These links are not an endorsement of, or representation that we are affiliated with, any third party.  In addition, our content may be included on web pages or online services that are not associated with us.  We do not control third party websites or online services, and we are not responsible for their actions.  Other websites and services follow different rules regarding the collection, use, and sharing of your personal information.  We encourage you to read the privacy policies of the other websites and online services you use. 

YOUR CHOICES

All users can make the following choices regarding their personal information:

Promotional Emails.  To stop receiving free newsletters, surveys, offers, and other promotional materials from Maritz, as well as targeted offers from third parties or Maritz’s clients, please submit a request at the contact in the “COMMUNICATIONS” section below or follow the unsubscribe instructions in emails that you receive.  Clicking on an unsubscribe link will take you to a webpage where you can complete the opt-out process.  Certain programs will provide a contact for support or other means to remove your name from our contact list.  If you decide not to receive promotional emails, we may still send you transactional communications, such as those about your Account, to fulfill orders you have made, to ask you to rate a product you purchased or event you attended, or other service-related communications. 

Changes to Your Personal Information.  We rely on you to update and change your personal information in your Account.  Note that we may keep historical information in our backup files as permitted by law.  All requests to change your information must be directed to the contact in the “COMMUNICATIONS” section below. 

Text Messages. We may offer communications via text messages on behalf of Maritz or a Maritz client sent by Maritz or any of our service providers, such as for customer service, account-related, or marketing purposes. To stop receiving text messages from us, reply STOP to any text message you receive from us, or send your request and mobile telephone number to the email address listed at the end of this Privacy Policy. Note that we may send you a message to confirm receipt of your STOP request.

Application Push Notifications. Upon download of an Application, you were provided the option to opt-in to receiving notifications that may include alerts, sounds, and icon badges. Push notifications can be configured in settings on your mobile device. 

Do Not Track.  Some browsers may be configured to send “Do Not Track” signals to the online services that you visit. We do not currently recognize “Do Not Track” signals.  To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.

Analytics. The Platform uses Google Analytics to help us analyze how the Platform is being accessed and used. You can learn more about Google Analytics cookies by clicking here and about how Google protects your data by clicking here. To opt-out of Google Analytics, you can download and install the Google Analytics Opt-out Browser Add-on, available here.

Cookies.  Most browsers let you remove and/or stop accepting cookies from the websites you visit.  To do this, follow the instructions in your browser’s settings.  Many browsers accept cookies by default until you change your settings.  If you do not accept cookies, however, you may not be able to use all functionality of the Platform and our Site may not work properly.  For more information about cookies, including how to see what cookies have been set on your browser and how to manage and delete them, visit www.allaboutcookies.org.

Advertising Choices.  You can limit the use of your information for behavior-based advertising by blocking third-party cookies in your browser settings, using browser plug-ins/extensions, and/or using your mobile device settings to limit the use of the advertising ID associated with your mobile device.  You can also opt out of behavior-based advertising from companies participating in the following industry opt-out programs by visiting the linked websites: the Network Advertising Initiative (http://www.networkadvertising.org/managing/opt_out.asp), the European Interactive Digital Advertising Alliance (for European users – http://www.youronlinechoices.eu/), and the Digital Advertising Alliance (optout.aboutads.info).  Users of our Applications may opt-out of receiving targeted advertising in mobile apps through participating members of the Digital Advertising Alliance by installing the AppChoices mobile app, available here, and selecting the user’s choices.  The opt-out preferences described above must be set on each device and/or browser for which you want them to apply.  Please note that we also may work with companies that offer their own opt-out mechanisms or do not participate in the opt-out mechanisms described above, so even after opting-out, you may still receive some cookies and behavior-based ads from other companies.  If you opt-out of behavior-based advertisements, you will still see advertisements online but they may be less relevant to you.

NOTICE TO CALIFORNIA RESIDENTS

The following section applies only to residents of California.  It describes how we collect, use, and share personal information of California residents when we act as a “business” as defined under the California Consumer Privacy Act of 2018, as amended (“CCPA”), and their rights with respect to their personal information.  For purposes of this section, “personal information” has the meaning given in the CCPA but does not include information exempted from the scope of the CCPA.  In some cases we may provide a different privacy notice to certain categories of California residents, in which case that notice will apply instead of this section.

Personal Information that We Collect, and Purposes of Collection and Use.  For a description of the categories of personal information we collect, or may have collected about you in the preceding 12 months, by reference to the categories specified in the CCPA, please see the section above titled “COLLECTION OF PERSONAL INFORMATION.” We may collect these categories of personal information directly from you and from your device, and from other third parties as further described in the section titled “COLLECTION OF PERSONAL INFORMATION.” The purposes, including the specific business and commercial purposes, for which we use these categories of personal information are described in the section titled “USE OF PERSONAL INFORMATION.”

We also collect, or may have collected about you in the preceding 12 months, the following categories of sensitive personal information, each as further described in the section titled “COLLECTION OF PERSONAL INFORMATION”: Sensitive Personal Information and Geolocation Data. We may collect these categories of personal information directly from you and from your device, and from other third parties as further described in the section titled “COLLECTION OF PERSONAL INFORMATION.” We may use or disclose this sensitive personal information for purposes of inferring characteristics about you, as further described in each respective category in the section titled “COLLECTION OF PERSONAL INFORMATION,” and for the specific business and commercial purposes described in the section titled “USE OF PERSONAL INFORMATION.” You have the right to request that we limit the use or disclosure of such sensitive personal information to purposes permitted under the CCPA (e.g., to provide the Platform and requested services, detect security incidents and prevent fraud, and to verify and maintain the quality of the Platform). Please email us at privacy@maritz.com or click the following link to exercise your Right to Limit: Your Privacy Choices.

Personal Information Disclosed for a “Business Purpose,” “Sold,” or “Shared.” Each of the categories of personal information collected may have been disclosed for business purposes in the preceding 12 months to any of the third parties set forth in the section titled “SHARING OF PERSONAL INFORMATION.”

The CCPA define a “sale” as disclosing a California resident’s personal information to a third party for monetary or other valuable consideration. Where such disclosure is for cross-context behavioral advertising, whether or not for monetary or other valuable consideration, it qualifies as “sharing” under the CCPA.

The table below describes how we “sell” or “share” personal information, including our practices in the preceding 12 months. We do not knowingly “sell” or “share” the personal information of California residents under 16 years of age.